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I need more customers/staff members than what is offered.
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No problem. LoyaltySoft is designed to support almost any number of customers and staff members. Please contact our support department and they will be happy to customize a plan to meet your specific needs.
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How many reward vouchers do I need?
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Reward vouchers are the discounts and free gifts that customers can get in return for their points. Some businesses are happy offering just a few vouchers, while others like to give their customers a wider assortment to choose from. It's entirely up to you.
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What does a 30-day free trial mean?
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It means exactly what it says. We offer you a 30-day free trial with any plan you choose. If you're not satisfied for any reason, simply cancel your account before the 30 days are over and you won't be charged a thing.
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Will my data be safe?
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Yes. LoyaltySoft has implemented security safeguards and backup procedures to protect your data.
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Do deleted customers/staff members count?
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No. If you delete a client or staff member it does not count towards your plan's totals.
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How do I upgrade my account?
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If you already have an account, log in as the administrator and then click on the Change Plan link under the billing settings.
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